The folks at dreamhost once again proved why their hosting sucks. To make the story short, the technical staff at dreamhost went ahead and blocked Google bot accessing my site. How did they do it, they added deny rule for IP range of google bot to my htaccess file. Google bot is unable to access my site, google bot last accessed my site on Nov 12th.
Due to this my traffic is decreasing steadily, i saw it declining but really didn’t take time to check what is happening. Today i logged in to Google webmasters tool and realized that Google bot is getting 403 error (Forbidden), then i immediately opened htaccess file to see whether there are any changes to it. Yes i guessed right someone blocked Google from accessing my site. I quickly removed the rules and sent a mail to dreamhost customer support. They replied in 5 mins saying…. (see the image below)
This is just pathetic, this shows how they treat customers. If there is any problem with Google crawl they should inform me first before blocking Google bot. They did not do that they just went ahead and blocked google. I won’t consider this as an error, because there is no need for them to touch my htaccess file unless there is a serious problem with the site crawl or something.
For webmasters most of the traffic comes from Google, if you are blocking the site for Google means you are killing the site.
I had enough with them, i thought of canceling when dreamhost servers are hacked, i paid for 1 year that is why i am staying with them. Now i am sure i will move on.
If any of you are considering hosting with Dreamhost i highly recommend not to use them. They are the worst host i have ever seen. Ofcourse they are cheap but you need to compromise for things like this.
Note: This blog “Technology Bites” is hosted at MediaTemple not at Dreamhost