I discovered just 2 days back that my Dreamhost account was compromised, immediately i mailed to the support. The support rep throwed me log files on my face and advised me to change the passwords. When i looked at the logs it was clear that the intrusion occured through FTP. I reported the same to them and changed my passords.
Today i received a mial from dreamhost about hacking of 3500 dreamhost accounts.
We’re still working to determine how this occurred, but it appears that a 3rd party found a way to obtain the password information
associated with approximately 3,500 separate FTP accounts and has used that information to append data to the index files of customer sites using automated scripts (primarily for search engine optimization purposes).
I think this is time for me to move from dreamhost, luckily i am still in money back guarantee period.
I am already frustrated with their support, i mailed them few days back about the server response, i received the response in 10 mins. I am amazed about their response time, but when i saw the mail the customer support says our senior staff will look in to the issue and it will take one week, woh god please help me.
See how dreamhost ruined my site traffic
Note: This site is not hosted at dreamhost